the Repair Shop

IN-House repair service 

As the local SUP scene increases in popularity we recognise the need for a friendly and reliable repair shop.  You need look no further EBB & FLO are happy to offer in-house inflatable board & accessory repair from 2021.

Services Include:

  • Puncture / leak repair
  • Pump repair
  • Repair / replace leaking valves
  • Repair / replacement of fin boxes
  • Repair to anchor points
  • Repair / replacement of damaged cargo straps

Please complete the repair request form at the bottom of the page so we can give you an accurate estimate on repair cost.

We are upskilling in 2021 to provide solid board repair, keep your eyes peeled!

iSUP – leak / puncture / pump / fin Repair guide

isup - I've got a leak / puncture!

STEP 1: Safely Does It!

The process of repairing an inflatable paddle board leak or puncture involves the use of strong chemicals. We highly recommend that you carry out the repair in a well-ventilated, outdoor area. Also, as you will be handling glue and cleaning materials use correct personal protective equipment

STEP 2: Buy glue, if required…

Check your repair kit, you many already have glue!

If not there are a wide variety of glues specifically designed for iSUP repair.

Familiarise yourself with the product’s safety information and application details

STEP 3: Partially inflate your board

In order to pinpoint the location of the leak, partially inflate your iSUP to 5-7 PSI.

STEP 4: Apply soapy water to the leak area

After partially inflating your board, apply soapy water to the area where you suspect the air leak is located. If a leak is present, the soapy water will begin to bubble up in that area, making it easy to find the area requiring repair.

STEP 5: Mark the leak area

Using a pencil or something waterproof, mark the area on your board that is leaking.

STEP 6: Clean area thoroughly

Apply a cleaning agent acetone or alcohol to the wider surrounding area that requires repair (make sure its as least the same size as the patch you are using) to clean it thoroughly.

Keep in mind that this is strong stuff, so remember to read the instructions, safety advice and work in a well-ventilated area.

STEP 7: Place the patch over the leaking area and cut to size

Next, take a piece of patch material that’s included with your repair kit and place it over the leaking area on your iSUP. Before marking the patch with your pencil and trimming to size, it’s important to note that the patch should extend approximately 75mm beyond the source of the leak in all directions. Once you’ve got the patch trimmed and placed in the optimal position on your board, grab your pencil again and trace around the edge of the patch — this will show you exactly where to apply the glue in step 8.

STEP 8: Apply glue to both the patch and your board

Using a small brush or spatula, apply the iSUP glue to the matte side of the patch and the area inside of the traced line that you marked on your board. Apply the glue carefully, doing your best to stay inside of the traced line as this will minimize mess and required cleanup.

STEP 9: Allow to dry

Following the instructions that came with your glue, allow both areas where you applied the glue to go partly dry tacky. 

STEP 10: Carefully place the patch over the damaged area

Using the traced pencil line as your guide, carefully place the repair patch onto the area and lay flat. Apply the patch slowly, starting at one edge and working your way all the way to the other side. As you lay the patch down, make sure that it is completely flat and that there are no air bubbles under the surface.

STEP 11: Smooth out excess glue and air bubbles

Next, use a spoon or other blunt object to smooth out any excess glue or air bubbles that are trapped underneath of the patch. Work in all directions, starting at the center of the patch and moving outward to the edges.

STEP 12: Clean off excess glue

Grab the cleaning agent that you used for step 6 and apply it to the repaired area to remove any excess glue. This is the final step of the repair process, and the end result should be a neat, clean patch that is securely glued to your board.

STEP 13: Allow the repair to dry

Last but not least, be sure to give your newly repaired board 24 hours to dry before fully inflating it. After a period of 24 hours has passed, your board should be airtight once again and ready to use.

ISUP - the devil pump!

blockage

  • Check if the hose is blocked or damaged in any way.
  • Remove any blockages from the hose, or replace if damaged.

connection

  • The connection between the hose / Air Pump / inflation valve on your board is not secure.
  • stop the inflation, check all connections are secure and reinstall if necessary.

Pressure guage

  • The PSI gauge isn’t working.
  • The PSI value won’t usually register until it reaches 5-7 PSI.
ISUP - MY FIN doesn't fit!

warped fin box

  • The fin box has warped or is misshaped and the fin won’t slot in.
  • Heat up the plastic on the fin box with a hairdryer or heat gun, which should allow you to squeeze the fin back in.
  • Leave the fin in the fin box for a few hours so that the mould resets.

Repair Request

Please fill  in the repair request form here.   Please provide as much detail as possible about the damage.  You can also email us or attach photos on instant messenger of the damage.  We will assess your request and come back to you with an cost and time estimate.